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Delivery Information

1. Delivery to Malta . We can offer FREE Delivery  to Malta for Orders over EUR 15.00  which is  done by Kleops Staff . 

2.  Alternatively w can arrange shipping to be done using  Maltapost Easipik lockers   at a charge of Eur 2.50  or  courier service At a charge of Eur 5.00 using Malta Post Service.

3. Delivery to Gozo costs Eur 2.50  if you collect your order  from Maltapost Easipik locker located in  Victoria Gozo . For courier service, shipping  to Gozo is Eur 5.00 using Malta Post Service.  

4. We can deliver cosmetics products WORLDWIDE however we CANNOT ship products containing LIQUIDS such as fragrance , nail polish , hair dyes including peroxide  since airline regulations prohibit this. Should you wish to buy an item from our website, proceed with checkout using the bank transfer option . We will then review your order  to check if all items can be shipped to your country and send you a quote .   Shipping is tracked by Maltapost and  is based on weight and depending on how much you spend and payment method . Once we agree on the billing amount you can pay by bank transfer , card or paypal.

5. Collect from Maltapost Easipik lockers 24/7 ( Eur 2.50 or Free Delivery  for Orders above Eur 25.00)

You are very busy and always on the go, then this service is for you. Let us know which Maltapost Easipik locker is convenient for you and you can pick your order from the Maltapost Easipik locker of your choice. Items are trackable from maltapost website portal .  Maltapost Easipik Lockers are located at  Birkirkara, Floriana, Luqa, Marsa, Mosta, Rabat, San Gwann, St. Pauls Bay, Sliema(dingli Street) , University, Valletta(south Street) , Zabbar and Victoria Gozo


6. Click & Collect from Store

You can choose our  click & collect service  so  we can reserve an item at our shop until you collect it. 


7.Payment Information

1. Payment for order in Malta can be done as cash on delivery , cheque, mobile banking , bank transfer , Mail Order/Telephone Order , Revolut or Paypal.

2. Payment for order in Gozo can be done by mobile banking , bank transfer,Mail Order/Telephone Order, Revolut  or Paypal.prior that we dispatch the order by local courier.

3. Payment for other countries can be done by bank transfer or paypal service which accepts credit card/debit  card and paypal. 


8. Shipping International

A Flat fee is applied to shipping outside of Malta for 600grams . Should you want us to calculate the exact shipping click on Chat with Us


9. Returns

We accept returns for items that are not classified under the hygiene clause and  provided that the item is still in its original package and within 15 days of the purchase.


10. Non Returnable Items

Due to hygiene reasons, foundations, concealers, nail products, lip glosses, lip primers, mascara, mascara bases, liquid liners and earrings cannot be accepted as returns